Personalized health
Ivey Whitepaper
Trends
- Consumers getting more empowered - through apps
Lessons
- Banking industry - personalized portfolio, multi-channel with online banking
Implications
- Focus on patient not the procedure
- Define value in terms of what people care about
- Put people behind decisions
- Tailor fit solutions to patients
- Connectivity
- More collaboration, less competition
- Provide personalized health information - enable better decision making
- Provide care differently to different segment
Very helpful summary.
ReplyDeleteThanks for your kind thought and valuable time!